Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more
Uniphore Acquires Emotion Research Lab and Adds Video AI Capabilities to Its Innovation Portfolio Read more
Fujitsu Delivers Cashless, Contactless Retail Experience for Masked Shoppers with Hygienic, Multi-Factor Biometric Authentication Technology Read more
2020 Holiday eGift Sales Up More Than 80% over 2019 as Retailers Look to Build on Momentum of Digital Growth in 2021 Read more
Businesses Increasingly Concerned About Reputational Risk According to Willis Towers Watson Survey Read more