Totango Survey Reveals Stronger Enterprise Customer Success Adoption Even as Many Companies Lack a Go-To CS Solution Read more
London Commodities Consultancy, CRU, To Spotlight Prescriptive Analytics for Monetizing Data at Big Data LDN, The UK’s Leading Data and Analytics Event Read more
Spoiler Alert Survey Finds Only 18% of CPG Manufacturers Have Best-in-Class Discounting Program Read more
New Calabrio Research: Consumers Judge Brands Based on their Customer Service Experience, but Brands are not Empowering Contact Center Employees for Success Read more
Increasing Number of Companies Create Chief Transformation Officer Role, According to New Report from the Project Management Institute and Accenture Read more
Veryfi Launches New AI-Based Industry Resource for Consumer Shopping Trends to Help Analyze Shopper Behavior and Increase Loyalty Read more