Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more
Digerati Technologies’ Subsidiary NextLevel Internet offers Omni-Channel Client Engagement with the Launch of its Contact Center as a Service (CCaaS) Read more
Pipedrive Launches Messaging Inbox and Integrations With WhatsApp, Facebook Messenger and DocuSign Read more
Rocket.Chat Survey Reveals The Future of Workplace Communication is Evolving As Remote Workforces Grow Read more
Snapcommerce, Message-Driven Mobile Commerce Platform, Raises $85M USD in Funding Led by Inovia Capital and Lion Capital Read more