Invoca Report Finds 62% of Contact Center Managers Cannot Analyze Enough Calls to Evaluate Agent Performance Accurately Read more
Checkout.com launches Intelligent Acceptance, an AI-Powered Optimization Engine That Boosts Acceptance Rates and Increases Merchant Revenue Read more
Celigo and Bring IT Announce Continued Partnership to Expand Business Process Automation Services Globally Read more
Nexite Expands Physical Store Digitalization with Latest Release of Its Connected Retail Platform Read more
Netstock Continues to Drive Unparalleled Innovation for Customers with the Launch of its Executive Dashboard Read more
Deskpro Unveils 5 Key Trends Defining Customer Service As 96% of Customers Link Outstanding Service to Brand Loyalty Read more