FastBots Launches Groundbreaking Hybrid AI and Live Chat Feature to Transform Customer Support Operations Read more
Tidio’s AI Agent Lyro Achieves Industry-Leading Customer Support Resolution Rates, Outperforming Intercom Read more
NovelVox Launches CXInfinity Service and Sales to Better Cater Segmented Omnichannel Needs in Contact Centers Read more
Yeastar Introduces WhatsApp and SMS Integration for Omnichannel Messaging, Setting Foot in the Contact Center Market Read more
Research Finds Half of Companies Are Failing Buyers and Losing Revenue Due to Poor Lead Follow-Up Read more