InflowCX Acquires NetFore, a Full-Service Software Development Firm Specializing in AI and Self-Service Technologies Read more
Voxnube Partners with Altigen Communications to Deliver Cloud-based Microsoft Teams Phone Systems in the UK and Europe Read more
Customers Rate Bright Pattern Higher than Any Other Contact Center Vendor in Four Categories in 2022 TrustRadius Awards Read more
NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences Read more
Espressive Barista Understands 1.3 Billion Employee Language Phrases Out-of-the-Box, Bridging Gap Between AI and the Semantics of Human Language Read more
Global CPaaS Innovator Accelerates Growth of Multibillion-dollar Customer Service Industry With Simple Omnichannel Cloud Contact Center Solution–No Coding Required Read more
Clickatell Announces Automated FAQ Response Solution on WhatsApp for Businesses Experiencing High Call Volumes Read more