One year into their gen AI era: retailers must scale early investments as shoppers adopt AI into their daily lives – Bain & Company Read more
TrueDialog Introduces TrueDelivery, the First SMS Deliverability Scoring Tool for Business Texting Read more
Tribble Launches the Tribble Agent, a Revolutionary Tool Transforming the RFP Process with Generative AI Read more
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
New Deloitte Digital Research Identifies Effective Behaviors of Contact Center Service Innovators Read more
Latest Version of Appian Platform Orchestrates Change through AI Process Automation that Moves Business Forward Read more
Rule5 Unveils Signal IQ, an Autonomous AI Agent for Businesses to Uncover New Opportunities and Sources of Revenue Read more