Simplr State of CX Holiday Shopping Study Reveals Gaps in Digital Customer Service: 65% of Ecommerce Brands Offered No Pre-Sale Chat Read more
Namogoo Launches First-of-its-Kind Intent-Based Promotion Machine for eCommerce, Individualizing Incentives for Every Site Visit & Guaranteeing Digital Journey Continuity Read more
Pitney Bowes Appoints Ana Maria Chadwick as Executive Vice President and Chief Financial Officer Read more
Google Cloud Launches Product Discovery Solutions for Retail, Bolstering Personalized Online Shopping Read more
Global Ecommerce Consumer Survey Compares Shopping Habits, Fraud Worries, Customer Experience Expectations Read more
Bright Pattern Notes Companies Taking New Innovative Approaches to Customer Experience Since the COVID-19 Pandemic Read more
New Data from ACI Worldwide Shows Increase in Global eCommerce Transactions Over the 2020 Holiday Period; Retail and Gaming Sectors See Significant Increase Read more