Launching Infosys Cortex: AI-First, Cloud-First Customer Engagement Platform, Part of Infosys Cobalt, to Humanize Customer Experience, Empower Agents and Drive Intelligent Operations for Enterprises Read more
Simplr State of CX Holiday Shopping Study Reveals Gaps in Digital Customer Service: 65% of Ecommerce Brands Offered No Pre-Sale Chat Read more
Sales Technology Highlights of The Week: 18-January-2021: Featuring ChannelAdvisor, Informatica, Dun & Bradstreet, Auth0 and more! Read more
Glia Raises $78 Million in Series C Funding Led by Insight Partners as Demand For Digital Customer Service Accelerates Read more
Khoros and Medallia Partner to Provide Brands with the Most Complete View of their Customers and Enhance Customer Experience Read more
Glia Recognized in Gartner Report “Market Guide for Digital Customer Service and Support Technologies” Read more