Acceleration of Online Shopping in 2020 Yielded Robust Growth Across Digital Channels in the First Quarter of This Year, Kenshoo Report Reveals Read more
Finn AI’s Conversational AI Chatbot Capability is Now Available on the Q2 Digital Banking Platform Read more
Smart Communications Adds Two-way Messaging and Orchestration Capabilities Using imiconnect Read more
CommBox, The Leading AI Customer Communication Platform Land A 4.4M$ Deal Size To Empower The Most Efficient Healthcare Service Read more
Bright Pattern Notes Companies Taking New Innovative Approaches to Customer Experience Since the COVID-19 Pandemic Read more
Avaya Expanding AI-powered Contact Center Capabilities to Improve Customer Experience, Participating With AWS Contact Center Intelligence Read more