LiveVox Continues to Scale Its Channel Program, Hires Industry Veteran MeiLee Langley as Senior Director Read more
Zappix and Partner Intelidata Announce Mitsui Sumitomo Seguros as Newest Visual IVR Customer Read more
New Research Reveals Nearly Two Thirds of Consumers More Likely to Buy From Brands With Real User Customer Service Reps Read more
Customer Service is Now a Major Business Growth Driver, According to Fonolo’s Newest Resource Read more
Katapult Announces its Lease-Purchase Solution, an Integration with Salesforce Commerce Cloud Read more
Tipsy Elves Partners with HiOperator to Handle Huge Spike in Customer Service Inquiries During Holiday Season Read more
New Enhancements to March Networks’ Retail Solution Use AI and Cloud Technology to Improve Customer Service, Operations, and Profitability Read more