Contact Center Leader LiveVox to Showcase Integrated Agent Workflows, Designed to Enhance the Agent and Customer Experience, at Money20/20 Read more
LiquidPlanner Wins the Fall 2022 Top Performer Award in Project Management from SourceForge Read more
iCXeed Ushers in the Future Era of Customer Experience Management With Business Process Innovation Read more
SwellChat Ensures Compliance for TPMOs, Agents & Brokers with New Meeting Recording Features Read more
Vonage Applauded by Frost & Sullivan for Its Fully Integrated API, Unified and Contact Center Communications-as-a-service Platform, and Competitive Strategy Read more
ARTA Secures $11 Million to Transform the Post-Purchase Experience for High-End Goods and Collectibles Read more
Accenture and Google Cloud Expand Partnership to Accelerate Value from Technology, Data, and AI Read more
Zenarate Selected by Genpact To Develop Top-performing Agents Across Its Global Contact Centers Using AI Conversation Simulation Read more