Deskpro Unveils 5 Key Trends Defining Customer Service As 96% of Customers Link Outstanding Service to Brand Loyalty Read more
Agiloft Celebrates Second BIG Innovation Award Win of the Year for Excellence in Customer Service Read more
AptEdge Closes Seed Round of $11M, led by Stage 2 Capital, Unusual Ventures, and National Grid Partners to Transform Customer Support-Help Challenges Read more
Snack POS Introduces Seamless Integration with Leading Third-Party Delivery Applications, Including UberEats, Grubhub, DoorDash, Postmates, and More Read more
Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service Read more
McKinsey Named a Leader in the IDC MarketScape: Worldwide Retail Price Optimization Solutions 2023 Vendor Assessment Read more