Anywhere365 Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk Read more
Businesses Move to Combat Waning Customer Loyalty with Pre-Emptive Service Technology, Says Pega Study Read more
Tenfold Announces Support for Microsoft Dynamics Channel Integration Framework (CIF) v2 and Omni-Channel Experiences as Part of its Advanced CTI Solution for Dynamics 365 Read more
Helpshift Announces Integration with Amazon Connect to Take Omnichannel Engagement to the Next Level Read more