ActiveState Appoints Steven Ruggieri as Chief Revenue Officer and Moris Chen as Vice President of Customer Success Read more
Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences Read more
How to Monitor Customer Success Metrics: What do Leading Brands and Teams Do To Measure Customer Success Read more
Workiz Launches ‘Genius’ to Revolutionize Field Service Management with AI-Powered Offering Read more
GoTo Launches Contact Center Pro, Bringing Effortless, Affordable, and Convenient CCaaS to Mid-Market and Enterprise-sized Businesses Read more
Proactive Outreach for 8×8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns Read more