U.K. Companies Turning to Intelligent Automation to Solve Business Challenges from Pandemic, Brexit Read more
TPG Launches Anna™, the AI Engine That Powers TPG’s Customer Experience Platform, for Insight Into Customer Interactions, Sentiment, and Agent Effectiveness Read more
AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect Read more
Sales and Marketing Software Leader, Polaris Software, Doubles-Down on Customer Interactions, Surpasses 1 Million Users Read more
How Workforce Optimization Puts Supervisors in the Driver’s Seat to Achieve Omnichannel Excellence Read more
AVANT and UJET Announce Strategic Partnership to Deploy Next Generation of Customer Experience Read more