Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support Read more
BDR.ai Partners With Vocodia to Help Contact Centers Leverage AI to Qualify Leads Like a Machine Read more
RFPIO Spring 2023 Release Debuts Innovative UX with New AI-Assisted Features For Faster, More Impactful RFPs and Other Responses Read more
FourKites Releases Powerful New Capabilities to Manage Runaway Demurrage and Detention Fees Read more