Zenarate Selected by Genpact To Develop Top-performing Agents Across Its Global Contact Centers Using AI Conversation Simulation Read more
UiPath Business Automation Platform Previews New Features to Support App Development, Expand Automation Use Cases Read more
SALESmanago Hires C-Level Exec Team to Drive Fourfold Growth Across Europe and To Help eCommerce Marketers Grow the Lean Way Read more
ServiceNow Delivers More Features in Now Platform Tokyo Release to Boost Engagement and Productivity Read more
ICMI’s Contact Center Expo Will Illuminate Industry Excellence at the Global Contact Center Awards Party Read more