TPG Launches Anna™, the AI Engine That Powers TPG’s Customer Experience Platform, for Insight Into Customer Interactions, Sentiment, and Agent Effectiveness Read more
LiveVox to Sponsor Customer Contact Week as the Contact Center Industry Focuses on the Value of Authentic Human Connections Read more
Nine in 10 Insurance Leaders in Europe Say Customer Experience is the Top Driver of Digital Transformation Read more
Canada’s DMV Veterinary Centers Deploys 8×8 Contact Center for Microsoft Teams to Meet Rapidly Increased Customer Demand Read more
VoiceFoundry, a TTEC Digital business, Wins Inaugural AWS 2021 Amazon Connect Partner of the Year (UKI) Award Read more
Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service Read more
Insentra Group and QPC Australia Partner to Supercharge Customer Experience Solutions for Contact Centre Clients Read more