Avaya Acquires Edify, Further Extending its Position as the Leader in Customer Experience Solutions for the Enterprise Read more
Nintex Taps Christian Lucarelli and Tony Thomas to Lead Global Partner and Customer Experience Programs Read more
Avaamo Launches AI-Powered Agent Assist Copilot to Deliver Real-Time, End-to-End Support for Live Contact Center Calls Read more
Zingtree Launches CX Answers and Actions to Automate and Optimize Interactions for Happier Customers and Reps Read more
Talkmap Unveils Talkdiscovery Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops Read more
Cognizant Enters Into a Strategic Partnership With Telstra to Elevate Software Engineering Capabilities and Enhance Customer Experience Read more