Qualtrics Announces New Real-time Contact Center Solutions to Make Agents More Productive and Help them Act with Empathy Read more
ResultsCX Expands into Europe — Acquires 60K, a Leading Bulgarian Customer Experience Management (CXM) Company Read more
Businesses Move to Combat Waning Customer Loyalty with Pre-Emptive Service Technology, Says Pega Study Read more
New Study Shows Retail Customer Experience is Key to Earning Shoppers’ Discretionary Dollars in an Era of High Inflation Read more
nshift Champions a Competitive Customer Experience With Shoppers Set to Spend $10.7 Billion on Cyber Monday Read more