New Survey: Online Shoppers Overwhelmed by Inaccurate and Sponsored Results–And No, AI Can’t Fix It Yet Read more
Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes Read more
Cognigy Unveils Advanced AI Agents for Sales and Marketing at Customer Contact Week Las Vegas Read more
OneStock Announces $72 Million Investment to Help Brands Unlock Their Full Omnichannel Potential Read more
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams Read more
Avaya and RingCentral Expand Strategic Partnership with AI-Powered Communications and Collaboration Experiences Read more