Global CX Provider with Award-Winning Company Culture to Launch Operations in Egypt and Poland, Creating Thousands of New Hybrid Jobs Read more
Pressure to Meet Slas, Lack of Skilled Workers, and the Need to Reach Tech Superiority: Field Service Companies Reveal Their Biggest Challenges and Bright Spots in Ifs State of Service 2023 Research Read more
72.8% of Businesses Experienced Quick and Noticeable Improvement in Customer Experience Post-Digitization – GoodFirms Survey Read more
Google Cloud and Deloitte Boost Grocery Associate Productivity and Improve the Customer Experience Read more
NICE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement Solutions for a leading European BPO Read more
TCN Launches New Workforce Engagement Suite for its Advanced, Cloud-based Contact Center Platform, TCN Operator Read more