Cogito Introduces Real-Time Supervisor Alerts and Generative AI-Driven Smart Summaries for Agents to Drive Operational Excellence in the Contact Center Read more
Avaya and Alvaria Partner to Empower Proactive Customer Experience Transformations with Advanced Outbound Capabilities Read more
SalesTechStar Interview with Nicholas Greco, Senior Vice President, Head of Sales, North America at Channel Factory Read more
KMS Lighthouse and Foundever Enter Strategic Partnership to Deliver SaaS Enterprise Knowledge Management for Contact Centers Read more
DispatchTrack’s Supply Chain Perspective Report Reveals Logistics Leaders Grappling With Increasing Operating Expenses, Fuel Costs, and Inventory Supply Read more
SalesTechStar Interview with Aleksander Martyshko, Senior Mobile Software Architect at Teamwork Commerce Read more