SugarCRM Awarded Exemplary in the 2023 Ventana Research Customer Experience Management Value Index Read more
Sprinklr and Sitel Group Partner to Enhance the Contact Center with Social Customer Service Read more
Reflecting its Innovative Products and Solutions that Incorporate Customer Experience Management, InteractiveTel Becomes TotalCX Read more
Parashift Positioned as the Leader in the 2022 Spark Matrix for Intelligent Document Processing by Quadrant Knowledge Solutions Read more
Black Box Intelligence Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants Read more
QualiWare Positioned as the Leader in the 2022 SPARK Matrix for Enterprise Architecture Tools by Quadrant Knowledge Solutions Read more
Qualfon Recognized as a Major Contender in Everest Group’s Customer Experience Management in the Americas – Service Provider Landscape with PEAK Matrix Assessment 2022 Read more