Talkdesk Knowledge Creator Reinvents Knowledge Generation, Delivering Instant, Artificial Intelligence-Generated Knowledge for Virtual and Human Agents Read more
Harnessing Technology and Talent: Study Reveals the Critical Need for Contact Centers to Deploy Artificial Intelligence and Automation Technologies to Alleviate Customer Frustration and Strain on Agents Read more
Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud Read more
Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more