Clarabridge Announces Integration with Microsoft Dynamics 365 Customer Voice and Dynamics 365 Read more
Stuck on Service: 76% of Business Decision Leaders Say It Will Be Difficult to Achieve Customer Satisfaction Without Raising Costs Read more
Sharpen’s Clients Report Improved CSAT Scores, Reduced Call Times and In One Case, Projected Savings of More than $760,000 Annually, Working From Home Read more
Stella Connect Co-Founder and CEO to Host Virtual Panel Exploring “The Key to Unlocking Your Agents’ Full Potential” Read more
Navedas Unveils CSAT.AI to Enhance Customer Experience (CX) and Agent Experience (AX) on Zendesk Read more