Korbyt Attains AWS Partner Network Select Tier to Deliver Enhanced Visualization and Performance Management within Contact Centers with Its Amazon Connect Integration Read more
Salesforce Introduces Service Cloud Workforce Engagement to Help Contact Centers Thrive in an All-Digital, Work-from-Anywhere World Read more
Zappix and Fonative Team Up to Deliver Secure Next-Gen Self-Service Technology to Contact Centers Read more
Uniphore Adds Robotic Process Automation Technology to its Arsenal to Accelerate Innovation in Contact Centers Around the World Read more
NICE inContact CXone Stays Ahead of Fast-Changing Customer Expectations with Innovative Features that Fuel Modern Contact Centers Read more
U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry Read more