Plum Voice Launches SecureAssistant, A Virtual Payment Agent That Conferences Into Calls to Descope Contact Centers from PCI-DSS Read more
Replicant, World’s First Autonomous Contact Center, Raises $27 Million From Norwest Venture Partners to Modernize Customer Service with Artificial Intelligence Read more
Thrio Recognized by Frost & Sullivan for Establishing itself in the Contact Center Market with its Emerging Technology-powered Growth Read more
Avaya OneCloud™ – Evolved Avaya Portfolio Branding Reflects Future of Communications and Collaboration Driving the Experience Economy Read more