Calix Launches Mobile Support Cloud for Field Technicians to Align a Service Provider’s Extended Care Team, Deliver the Ultimate Experience, and Reduce Truck Rolls by up to 60% Read more
Vonage Contact Center Helps Key Travel Deliver an Enhanced Experience for Humanitarian and Academic Travelers Worldwide Read more
The Leading Online Travel Agency in Australia and New Zealand Deploys Bright Pattern for Omnichannel Digital CX Read more
Uboss Deploys in Australia With Service Provider Novum, Spearheading Their Drive Into the B2B Cloud Application Space, Building Upon There 25,000 Broadsoft/Webex User Base Read more
CallTower Delivers Cloud-Based Teams Direct Routing for M365 Commercial & GCC High for DoD Contractors Read more
NCRi Continues Its Global Growth Run With the Acquisition of Ascentia Services LLC and Companies, Adding New Contact Center Locations in UAE, India, and Bahrain Read more
Verint Workforce Engagement Solutions Recognized for Market Share Leadership Across Multiple Categories in New Contact Center Market Report Read more