CallTower Selected as Microsoft Azure Peering Service Carrier, Operator for Microsoft Teams Operator Connect Read more
Genesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on Empathy and Human Interactions in a Digital World Read more
New ASAPP Research Reveals Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation Read more