8×8 Introduces Conversation IQ to Bring Consistency and Professionalism for All Employees From the Front Desk to the Back Office Read more
GoTo Launches Flexible Customer Communications and Support Solution for SMBs with Expanded Contact Center Offering Read more
8×8 XCaaS™ Integrated Cloud Communications and Contact Center Solution Enhances Capabilities and Sees Global Customer Growth Read more
Dialpad and SoftBank Accelerate Shift to Cloud in Japan Through Landline and Call Center Portability Read more
Clickatell Launches Combined Chat Desk and Chat Flow Solution to Transform CX in Contact Centers Read more
Avaya Named a Top 5 CCaaS Provider By Ventana Research in 2021 Contact Center in the Cloud Value Index, Citing Strength in Delivering Exceptional Customer Experiences Read more
inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution Read more
8×8 Contact Center Adds Secure Payment Process and Quality Management Capabilities, Wins Customer Magazine 2019 Customer Experience Innovation Award Read more