Luware launches Luware Nimbus Power, delivering the next-generation of Teams-integrated contact centers Read more
8×8 Announces 8×8 Aftersale Assist for Retailers to Reduce Returns, Improve Customer Experiences, and Drive Revenue Growth Read more
Survey: Majority of Organizations Believe Generative AI is Key to CX, yet 63% Say Implementation is More Expensive than Anticipated Read more
RingCentral Partners with Coupa to Improve Operating Efficiencies, Workforce Productivity, and Growth Read more
Talkmap Unveils Talkdiscovery Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops Read more
RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact Center Read more