SalesTechStar’s Sales Technology Highlights of The Week: Featuring RingCentral, Calabrio, Gong and more! Read more
Cogito Research Finds Customers Prefer AI-Powered Selling, Ushering in a New Era for Contact Centers Read more
Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds Read more
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Icertis, Impartner, PartnerTap and more! Read more
Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI Read more
Cogito Introduces Real-Time Supervisor Alerts and Generative AI-Driven Smart Summaries for Agents to Drive Operational Excellence in the Contact Center Read more
Cogito Announces an AI-Informed Personalized Coaching Solution to Support Frontline Professional Development Read more
Cogito Releases New Product Capabilities and Integrations to Create the Connected Contact Center Ecosystem Read more