Five9 to Acquire Inference Solutions, the Market Leading Intelligent Virtual Agent Platform Read more
Talkdesk and Calldesk Partner to Propel the Adoption of Voice Conversational AI in Contact Centers Read more
Cresta’s AI Coaching Software Integrates with Amazon Connect to Provide Real-Time Performance Optimization of Sales and Support Teams Read more
Cogito’s AI Coaching System Integrates with Amazon Connect to Help Organizations Immediately Benefit from Human Augmentation Read more
Five9 Unveils Agent Assist Offering – Delivering Practical, Real-World Benefits to Contact Centers Read more