CGS Adds Strength and Expertise to Learning Team by Naming Industry Executive Regina Nowlan as Senior Learning Strategist Read more
CGS Positioned as a Major Contender and Star Performer in Everest Group’s Learning Services PEAK Matrix 2021 Read more
2021 CGS State of the U.S. eCommerce Consumer Survey unveils New Post-Pandemic Shopping Habits Read more
CGS Named Finalist in 2021 Top Ranking Performers Awards / Best Tech Innovation Award Vendor – Live Agent Support Solution Category Read more
CGS Wins 2021 Gold Stevie® Award in the Contact Center / Customer Service Outsourcing Provider of the Year category Read more
CGS Survey Reveals a Blend Of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands Read more