NICE Enlighten AI Recognized with Product of the Year Award for Enabling Organizations to Meet and Exceed Next-Gen Customer Expectations Read more
MetTel Employees Win Stevie® Awards for Back-Office Customer Service Professional of the Year and Front-Line Customer Service Professional of the Year Read more
TCN Launches Room 303 Software Update for its Comprehensive Cloud-Based Call Center Platform Read more
BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern’s Omnichannel Platform Read more