BPO Uses Call-Back Technology to Drastically Improve Customer Service for 20+ Retail Brands Read more
Leaptree Announces Skills Integration Feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more
Largest Telecommunications Group in the Americas Selects OverIT’s SPACE1 SaaS Solution to Support Advanced AI-Based Remote Assistance for Over 2,000 Call Center Agents Read more
NICE Enlighten AI Recognized with Product of the Year Award for Enabling Organizations to Meet and Exceed Next-Gen Customer Expectations Read more