BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern’s Omnichannel Platform Read more
Major Multi-State Retail Chain Triages Pandemic Call Volume Spike by 26% with AI-Powered Omnichannel Customer Experience from Bright Pattern and Everise Read more
Bright Pattern Announces Partnership with Visual Contact to Power Digital Transformation for Contact Centers in Latin America Read more
Bright Pattern Ranks #1 for Platform Functionality, Reliability, and Interoperability in 2020 Omdia (formerly Ovum) Cloud Contact Center Buyer’s Guide Read more
Bright Pattern Selected as Finalist for ‘Disruptive Technology Solution of the Year’ for Customer Contact Week (CCW) Excellence Awards Read more
Bright Pattern Partners with NCSi to Deliver AI-Powered Omnichannel Communication Solutions to Service Management Organizations Read more
Bright Pattern Launches AI-Powered Omnichannel Communication Interaction Platform for Service Management Read more
Bright Pattern Contact Center Provides Omnichannel Communications for COVID-19 Contact Tracing in the United Kingdom Read more
Intelisys Partner’s with Bright Pattern to Provide Innovative AI-Powered Omnichannel Cloud Contact Center Software Read more
Hurtigruten Moves All Call Center Agents Remote During COVID-19 Thanks to Bright Pattern Cloud-Based Contact Center Software Read more