Enterprise Service Management Author, Kevin J. Smith, Presents Survey Findings Sponsored by Bright Pattern on ITSM and ESM Digital Transformation, Automation, and AI Read more
Leading Multinational Wholesaler Deploys Bright Pattern for Omnichannel Customer Experience Read more
G7 Strategy Group Uses Bright Pattern Contact Center Software To Automate Outbound Campaigns Resulting in a 1000% Increase in Calls Made Read more
BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern’s Omnichannel Platform Read more