Carlton Richards and Jeffrey Gitomer Announce Joint Venture to Launch Groundbreaking AI Digital Human for Sales Training Read more
NICE’s Inaugural International Happiness Index Finds 78% of People Think Leveraging AI In Customer Service Can Make Them Happier Consumers Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
Invent Analytics Raises $17M to Help Retailers Maximize Profits with Supply Chain AI and Expand Platform Footprint Read more
Talkmap Unveils Talkdiscovery Version 8.3, Revolutionizing Contact Center CX with Advanced LLM Accuracy and Performance to Agent Desktops Read more