Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service Vision Read more
Cognigy Names Hardy Myers Senior Vice President, Business Development and Strategy, Amidst Accelerating Conversational AI Market Read more
SwellChat Ensures Compliance for TPMOs, Agents & Brokers with New Meeting Recording Features Read more
Liveops, Inc. Honors Agents, Clients, and Employees on CX Day and Throughout Customer Service Week 2022 Read more
Barry Callebaut Group Chooses Vonage Contact Center to Help Deliver an Enhanced Customer Experience Read more
Playvox Survey: More Than Half of Agents ‘Extremely’ or ‘Very Likely’ to Leave a Job Without a Remote Work Option Read more