Revelant Technologies Changes Name to RevTech360 to Demonstrate Excellence and Partner Alignment Read more
Ceridian Appoints Chris Armstrong to Chief Operating Officer and Steve Holdridge to Chief Customer Officer Read more
Jackson Ranks Highest in Industry for Customer Service; Named “Contact Center of the Year” Finalist in Annual SQM Awards Read more
Chargebee Acquires Numberz, Launches Receivables to Help Subscription Businesses Get Paid Faster Read more
New Self-Scheduling Package From Calabrio Empowers Agents to Have Greater Influence Over Work-Life Balance Read more
Alvaria Applauded by Frost & Sullivan for Enabling Compliant Outbound Dialing and Debt Collection with Its Omnichannel Outbound Solutions Read more
DALBAR Recognizes AIG Life & Retirement for Award-Winning Customer Experience Across Service Channels Read more
Novelvox Introduces 75+ Integration Library for Cisco Webex Contact Centers, Including Ready Integration With Banking, Credit Unions, and Healthcare Core Systems Read more