Give Your Customer a Carrot: IdeaCarrot Launches the Next Generation in Customer Experience Management (CXM) Read more
Avaya Taps Nuance to Deliver New, Easy-To-Navigate Conversational Interfaces for AI-Enhanced Customer Experience Read more
Vlocity Raises $60 Million Series C Funding to Accelerate Digital Transformation in Vertical Industries Read more
McDonald’s to Acquire Dynamic Yield, Will Use Decision Technology to Increase Personalization and Improve Customer Experience Read more