Former Salesforce Exec Lacy Surber Joins Hyperlocology Executive Team as Vice President, Customer Experience Read more
MetaCX Gathers Luminaries for “The Customer Room,” a Digital Event for Revenue/Customer Teams Read more
MetricNet Survey Shows Travel and Hospitality Industry Delivers the Best Customer Experience (CX) Read more
Customer Experience Outsourcers Launch Intelligent and Self-service Options to Improve Business Outcomes in Europe Read more
TTEC Signs Agreement to Acquire VoiceFoundry, Setting the Foundation for Significant Future Growth with Amazon Connect Read more
Pointillist Launches Customer Journey Analytics and Orchestration Platform on the Genesys AppFoundry Read more