InMoment Research Reveals Brands Should Prioritize Empathy and Emotion to Improve Customer and Employee Connection Read more
TELUS International Formally Launches Digital-Enablement Arm to Help Brands Build Effortless Customer Experiences Read more
AUDIENCEX Expands Relationship with SugarCRM to Accelerate Its Customer Experience Vision for Agencies and Marketers Read more
LogMeIn Study Finds Organizational CX Maturity is Rising but Gap Between Leaders and Laggards is Widening as AI Race Accelerates Read more
ibi Named a Customer Experience Leader in Dresner Advisory Services Industry Excellence Awards for Sixth Consecutive Year Read more
SugarCRM Delivers Next Frontier in Customer Experience: The Power to Drive Business Predictability and Performance with Acquisition of Node Inc. Read more
Former Salesforce Exec Lacy Surber Joins Hyperlocology Executive Team as Vice President, Customer Experience Read more