TTEC Chief Information Officer Chandra Venkataramani awarded CIO of the Year® ORBIE® by ColoradoCIO, in partnership with Denver Business Journal Read more
Solvemate Contextual Conversation Engine Enables More Meaningful Conversations to Eliminate Traditional Chatbot Frustrations Read more
Retail’s Second Digital Transformation Wave Fueled by Fundamental Change in Consumer Habits Read more
Giving Customers Choice to Buy How They Want: Cisco Bridges to as-a-Service with Cisco Plus Read more
Nearly Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic. Here’s What They’re Expecting Next. Read more