Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been named a Leader for the fourth consecutive year in the Aragon Research Globe™ for Unified Communications and Collaboration report. According to the report, Fuze has “seen significant success” among medium and large enterprises, and was one of the first vendors to offer “seamless user experience across all UCC modalities.”1
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“a seamless user experience across all UCC modalities.”
“Fuze has really made its UCC platform a fully digital work hub that is ideal for people on the go,” said Jim Lundy, CEO of Aragon Research. “The combination of Fuze’s UCC offering and a solid and growing install base of contact center positions Fuze well for the growing demand for an integrated UCC and CC suite.”
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In 2020, Fuze continues to empower the enterprise with seamless, mobile-first user experience, enabling communication and collaboration anytime, anywhere across voice, video and messaging in desktop, mobile, and room environments. Embedded within the Fuze platform, Fuze’s fully integrated contact center as a service (CCaaS) solution enables a modern, robust and reliable cross-functional collaboration tool, further driving productivity and support internally and externally.
“As technologies, demographics, and cultural shifts accelerate the evolution of the workforce, remote workers are relying on unified communications more than ever,” said Jed Brown, SVP of Product and Design of Fuze. “We’re honored to be identified as a leader for the fourth year in a row, which we believe validates our commitment to enable today’s modern, mobile worker to reach peak productivity, while helping drive the overall success of their organization.”
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