Veteran technology leader, former ecommerce exec tapped to propel BigCommerce’s push to enterprise ecommerce leadership
BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, today announced the company has hired technology industry veteran and experienced ecommerce sales leader Steven Chung as its president.
Chung will oversee BigCommerce’s sales, marketing and services organizations, consolidating the company’s go-to-market teams to fuel BigCommerce’s leadership in global enterprise ecommerce.
“Winning market share with a new ecommerce platform against established behemoths while I was at Demandware was some of the most fun I’ve had in my career,” Chung said. “We had to be more agile by proving to our customers and partners the benefits of an open, SaaS platform that could keep pace with the speed of digital innovation. I see parallels in the market today where aging, legacy platforms are ripe for replatforming and look forward to helping BigCommerce achieve its mission of becoming the market leader in enterprise ecommerce.”
Chung joins BigCommerce from Delphix, where, as president, he led the company’s strategic and commercial operations globally, including sales, business development, marketing, customer success, technical services, product support, solutions engineering, partnerships and office of the CTO. Prior to Delphix, Chung served as senior vice president of worldwide sales, customer success and services for PagerDuty (NYSE: PD), a global SaaS company, where he grew the revenue team from a $60 million startup to a $2.8 billion IPO in April 2019. Chung previously served as senior vice president of worldwide sales and business development for Demandware (NYSE: DWRE), an enterprise SaaS company, in which he led consecutive years of rapid growth resulting in a $2.8 billion acquisition by Salesforce in July 2016.
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“There is no better person to fill this role and accelerate our enterprise growth,” said Brent Bellm, CEO of BigCommerce. “As the global sales leader at Demandware when they moved upmarket, Steven wrote the playbook for a modern SaaS company to take on the enterprise ecommerce incumbents. More importantly, he executed the plays and closed huge deals for nearly four years before the company was bought by Salesforce.”
“This is an important strategic and timely hire for BigCommerce,” said Larry Bohn, a member of BigCommerce’s board of directors. “Not only does Steven bring impeccable credentials, but the creation of this role puts new focus and leadership into the key areas that will drive BigCommerce’s enterprise growth well into the future.”
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Prior to his technology career, Chung served as an officer in the US Army. He holds an MBA from the University of Southern California, and a bachelor’s from the University of Michigan, Ann Arbor.