Brown & Brown, is pleased to announce that Dorothea (“Dori”) Henderson has been appointed chief information technology officer. She will lead the company’s enterprise technology strategy and oversee initiatives to improve digital capabilities and enhance the technology experience for teammates and customers.
In this role, Henderson will work with segment and functional leaders to enhance teammate tools and processes, drive a companywide data and artificial intelligence strategy, strengthen system reliability and security, support technology integration for acquisitions, accelerate digital capabilities and continue building a world-class technology team.
Powell Brown, president and chief executive officer, said Henderson’s leadership comes at a pivotal moment for the company.
“Dori brings a strong strategic perspective and operational discipline at a time when both matter,” Brown said. “Her leadership will help ensure we continue delivering modern, dependable solutions that empower our teammates and elevate the customer experience.”
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“I am very excited to join Brown & Brown and collaborate with teammates and leaders across the organization,” Henderson said. “There is tremendous opportunity to advance our digital capabilities and ensure our technology platforms support the company’s long-term growth and customer commitment.”
Henderson most recently served as senior vice president and chief digital information officer at CareFirst BlueCross BlueShield. In that role, she led enterprise IT and advanced the company’s digital strategy, including modernizing user experiences, improving operational resilience and delivering technology-enabled business value.
She previously spent 18 years at Collins Aerospace, a Raytheon Technologies company, in technology leadership roles across cloud engineering, cybersecurity, global networks and mission-critical operations. She later served as vice president of Business Aviation Digital Solutions. Henderson holds a bachelor’s degree in finance and accounting from Penn State and is a 2025 Modern Healthcare Leading Women honoree.
Henderson will begin her role on February 23 and will be based in Daytona Beach, Florida.
Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of more than 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey.
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