Auctane Appoints Albert Ko as CEO

Auctane signals start of new era of growth as global e-commerce shipping leader

Auctane, the leading global delivery experience company that operates trusted brands such as ShipStation,, ShippingEasy, ShipEngine, ShipWorks, Metapack, and Endicia, announced the appointment of Albert Ko as Chief Executive Officer (CEO), effective June 12, 2023. He succeeds Nathan Jones as CEO and will join the Company’s Board of Directors.

Ko joins Auctane from Early Warning Services (EWS), where he served as CEO. During his four-year tenure leading EWS, best known for the Zelle® payments network, he oversaw 20X growth in financial institutions and 5X growth in volume while building a strong culture of employee engagement.

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“Al has deep expertise in bringing organizations together to achieve large-scale growth and transformational change. His proven track record of empowering employees around a shared vision will serve Auctane well as we accelerate momentum across our portfolio of brands,” said Gene Austin, Chairman of Auctane’s Board of Directors. “I look forward to working alongside Al as he brings this expertise to bear at Auctane.”

Auctane operates an ecosystem of brands within the mailing and shipping industries. Beginning with the introduction of online postage through and expanding into the booming global ecommerce market through ShipStation, ShipEngine, and Metapack, Auctane has a long history of pioneering technology aimed at improving the delivery experience for both senders and recipients.

“With extensive experience delivering product innovation and operational excellence at large-scale organizations, Al will help Auctane usher in a new stage of growth,” said Holden Spaht, a Managing Partner at Thoma Bravo, which acquired Auctane in October 2021. “Under his leadership, Auctane will continue to drive innovation in the expanding ecommerce shipping market, where increasing expectations around shipping speed, complexity, and globalization present enormous opportunity.”

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Prior to his time at EWS, Ko spent more than 13 years at Intuit, where he served in various executive leadership roles, including Chief Transformation Officer, General Manager of Mint, and Head of Product for QuickBooks, where he was instrumental in its global expansion. He is passionate about helping businesses save time and money by simplifying complex tasks.

Ko said, “Auctane has been on the forefront of innovation in shipping since its inception. I look forward to joining a team of passionate innovators dedicated to bringing solutions to merchants around the world to help grow their businesses.”

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